Case Study: Municipality of Udine

Italian Municipality Implements AnyDesk for Remote Work Within a Short Period of Time

Contact Us

About the Municipality of Udine

The Municipality of Udine is an Italian town of approximately 100,000 inhabitants in the Friuli Venezia Giulia region of Italy. The town is considered the historical capital of Friuli and provides services to citizens and businesses. With about 800 employees, the municipal offices are organized in various branches that offer face-to-face services to the region and its staff, such as the Department of Information and Telematic Systems.

The Challenge

A "smart" and secure support technology infrastructure

After the Italian Government had implemented lockdown measures in March 2020 due to the COVID-19 pandemic, the Municipality of Udine found itself in urgent need to roll out a technological infrastructure that would allow its employees to work from home while simultaneously continuing to use the administration's IT systems. A substantial number of employees (around 500 at the time) had to be moved from an office environment to working from home within just a few days.

"AnyDesk is a lightweight solution allowing quick installation. It is easy to use, customizable, and implemented instantly."

Municipality of Udine

The Solution

AnyDesk enables secure and fast Remote Working

After testing several providers, the Head of Information and Computer Systems and his staff found that the AnyDesk solution met all their requirements. AnyDesk is easy to use for end users and does not have to be installed on users' home computers. Only a quick installation on workstations at the municipal offices is required. The software possesses all mandatory security and reliability features that are essential for enabling remote work.

The Result

A comfortable home office tool for all employees

In March 2020, the Municipality of Udine ultimately decided to adopt AnyDesk, which allows up to 400 simultaneous sessions. AnyDesk guarantees a smooth operability for the city's employees and allows safe, easy, and trouble-free remote working.

Easy to use

No installation required and easy to use for end users


AnyDesk enables top-secure remote working for employees


The only solution able to meet all of the Municipality's requirements


AnyDesk is small in size and allows quick installation on office workstations

Facts & Figures






Human Resources

What's next?

Simply download the full PDF or contact us, if you have questions:

Customer spotlight

Leibniz Institute

Renowned Astrophysical Institute with highest security standards uses fast and safe On-Premises Remote Software.
Learn More


International medical company relies on unified and secure Remote Desktop Software within their autonomous internal network.
Learn More


Non-profit education institution shapes the new generation of media professionals from home with fast and secure Remote Desktop Software.
Learn More


Independent boarding school gives remote support worldwide and network-independent with lean and safe Remote Desktop Software.
Learn More


Leading camera specialist relies on high performance Remote Support Software for worldwide equipment support in live sports events.
Learn More

South Bound Brook

Public School benefits from great affordable Remote Support Software for schools, and enjoys fast and secure IT support.
Learn More

DHBW Karlsruhe

IT department of State University benefits from a high acceptance of Remote Support Software amongst employees thanks to its ease of use.
Learn More

Data Integration Center

Magdeburg Data Integration Center uses AnyDesk's On-Premises solution for maximum security of sensitive data.
Learn More

Wanzl GmbH & Co. KGaA

International family enterprise enables Remote Work for their marketing and graphics staff thanks to AnyDesk's fast and secure solution.
Learn More

Sun Chemical

International enterprise of DIC Group uses AnyDesk On-Premises to safely connect its global IT team.
Learn More

Municipality of Udine

Italian municipailty of Udine implements AnyDesk for Remote Work within short period of time for over 500 employees.
Learn More

Areandina University

Colombian university enables virtual class participation and implements fast and easy Remote Access for devices located on campus.
Learn More


SPONTENT directs live sporting events on Twitch via Remote Access.
Learn More

Photographer Deniz Saylan

Freelance Photographer Deniz Saylan uses AnyDesk to remotely access his high-performance devices at home.
Learn More

AutoForm Engineering

AutoForm uses AnyDesk for Remote Access to sheet metal simulation software.
Learn More

Capitol Technology University

AnyDesk provides hands-on experience with technology institute.
Learn More

HAAS Media Group

How the HAAS Media Group uses AnyDesk's On-Premises solution for secure Remote Support.
Learn More

City of Haverhill

AnyDesk supports the City of Haverhill with its easy-to-use and secure Remote Desktop Solution.
Learn More

solutionIT managed security

solutionIT uses AnyDesk to support critical security systems.
Learn More

Stefanini IT Solutions

Stefanini IT Solutions uses AnyDesk to provide support to a Brazilian federal court.
Learn More

Sign up for news, tips and more